Shipping & delivery
Dispatch
Orders are dispatched within 1-2 business days of payment clearing. Goods ship from the United Kingdom.
Delivery times and costs
| Destination | Estimated delivery | Cost |
|---|---|---|
| UK mainland | 1-3 business days | £2.99 |
| Scottish Highlands & Islands | 2-4 business days | £4.99 |
| Northern Ireland | 2-4 business days | £4.99 |
| Isle of Man & Channel Islands | 3-5 business days | £5.99 |
Delivery is free on orders over £40.00. Estimates are working days from dispatch and are not guaranteed.
Customs and import charges
We deliver within the United Kingdom only. Orders are domestic, so no customs duty or import VAT arises and there is nothing to pay on delivery. The price you see at checkout is the price you pay.
Tracking
You receive tracking by email once your order ships. If tracking has not arrived within 1-2 business days of your confirmation, contact support@palugadastore.co.uk.